Terms

Order Timeline

Our company ships all “ready to ship” products within 2 business days.
Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

Made to Order vs. Pre-Made

Check a listing carefully to understand if a product is “ready to ship” or if the product is ordered before it is handmade.
Both are handmade but the pre-made is shipment ready while the made-to-order products take 7 DAYS to be created for you.

Look for the following image if a product is ready for shipment immediately:

Custom orders

We love creating custom orders. If you would like a large quantity or a specific scent, size or color, send us a message.

Please contact us for a quote.  Custom orders can have a lengthier processing time.  Ask us for details.

Shipping

Our company ships through USPS Priority Mail
We do our best to apply fair shipping costs to each order.
* We charge a low, flat shipping rate for orders up to $49.

Exchanges

We only replace items if they are defective or damaged. If your items are damaged during shipping, please contact us IMMEDIATELY!   If you need to exchange it for the same item, send us an email at info@calicofieldslavender.com

Returns

Returns must be made within 14 days of receipt of product.  We only accept returns on items that have not been opened, in their original packaging.

NON RETURNABLE items:
Product that has been opened
Perishable products (food items, lavender bundles etc.)
Custom orders
Gift Cards

To return a product, you should send us an email to let us know at info@calicofieldslavender.com

Mail your product to:
108 Immanuel Ln.,
Millington, MD  21651

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.